Transform Your Hotel Into A Market Leader
Expert hospitality management for small lodging owners to assist in achieving desired market, service, and financial goals.
Our Strength
At LH Management Group (Leach Hospitality Management Group), our mission is to be the leading hospitality management team in Tampa Bay and Central Florida by providing innovative solutions and unparalleled service for limited or focused service hotels, inns, motels, or motor lodges. We specialize in asset management and short-term operating assignments for these ownership groups.
Principals have more than forty years of progressive hospitality experience in major markets, with properties ranging from 75 to 1,100 keys with a strong foundation in accounting and finance, sales and marketing (all segments including student-housing), food and beverage, and all other operational departments. Award winning, pre-opening, as well as re-opening experience with independent and branded properties. Hands on experience with Disney area hotels, IHG hotels in Central and North Florida. Marriott resorts in Orlando, FL, Hilton hotels in Raleigh, NC and Orlando, Florida, Omni Hotels in St. Louis, MO, and Atlanta, GA, as well independent properties in both Orlando and the greater Tampa Bay region.
Not only are the principals experienced in several brands and segments, but they have traversed and successfully navigated through numerous industry changing impacts, have an unwavering passion for service excellence, emphasize the concept of "over-communication" daily throughout the organization, and insist on hiring the right team members in the right positions who share that same passion.
Our Plan and Vision for Success
Hotel and small lodging consultation or complete management for properties of 100 rooms or less, either full or focused service:
- Bookkeeping and Accounting services' review
- Guest Review responses and Guest Shopping services
- Marketing, website analytics, and Third-Party Internet (Facebook, LinkedIn, Twitter, etc.) consultation
- Reservation service coordination through third-party providers
- Security service through third-party providers
- Food, beverage, and vending consultation/services
- Property management system (PMS) recommendation, training, and installation assistance. Experience with Opera, Opera Cloud, Encore, Micros, PEP, Delphi, Breeze, etc.
- Human resources and payroll assistance
- Revenue management in house or third-party utilizing TravelClick or others
- Representation at city-wide trade shows locally as well as feeder cities
- Assist with hiring and payroll (either in house or third-party)
- Capital project and renovation consultation
- Brand quality evaluation, participation, as well as brand considerations
- Assist with housekeeping services (in-room, deep cleaning, and floor care), either contracted or in-house
- Assist with Maintenance/Engineering (creation of an ongoing Preventative Maintenance schedule)
- Assist with Legal consultations
- Property insurance consultation - property, general liability, or workers' compensation
- Assist or train in budgeting and forecasting - revenues and expenses as well as marketing plan development
- Ongoing focus with positive growth on third party service sites such as TripAdvisor and Google. For branded properties, ongoing positive growth on brand's service metrices. For independent properties, ongoing positive growth in our proprietary Pineapple Index month to month
- Ongoing focus on revenue enhancement in your respective market through Smith Travel's Star Report RGI improvement
- Profitability growth through reviewing your P&L with you, creating action plans and goals together, and assisting with implementation of those plans
- Financial assistance, if necessary, by accompanying you to banks, other financiers, CPA or Accounting firms, either in person or remote (We speak their language)
- Monthly and annual review meetings in person at the property or remote via Zoom, Teams, or conference call
If you're a small lodging owner and find it too costly to contract a larger management company, take a look at our business model - experience and proven success at a fraction of the expense. We bring you the same expertise on a smaller scale that fits your operation and budget.
Management agreements are 1–3-year terms with a 90-day written out clause. Fees can be designed at 2-5% of gross revenue, ala carte services priced accordingly, or a percentage of Gross Operating Profit improvement with considerations made for multiple properties. Email or call us today...
Our Journey
Odyssey Leach
Executive Director
Seasoned and award winning hospitality leader with strength in operations, sales, and finance. Equal devotion to developing enthusiastic teams committed to quality excellence, market penetration, and enhanced asset value. Experience with full-service and specialty operations, branded as well as independent properties, market leadership within high performance lodging markets inclusive of internationally respected theme parks and universities, professional sports' teams, and base to numerous Fortune 500 companies. Demonstrated success driving perennial growth in revenue per available room, operating cash flow, as well as delivering continuous service enhancement through training, accountability, and over-communication by ensuring passionate team members are in the right positions. Leadership within strong leisure and group markets containing theme park attractions, globally respected universities, professional sports' teams, perennial citywide conventions, and other strong demand generators.
Successful stints in Accounting and Finance as Director of Finance for assets owned by Oppenheimer Investments and Turner Broadcasting i.e. Omni International Hotel in St. Louis, Missouri and Omni Hotel at CNN Center in Atlanta, Georgia, Controller for Marriott Hotel International Drive in Orlando, Florida owned by W.B. Johnson Properties, and Area Controller for Holiday Inn Resort International Drive in Orlando, Florida. Award winning leadership roles as General Manager for properties owned and managed by an independent ownership group in high performance lodging markets - Downtown Tampa, Florida and adjacent to the University of Florida in Gainesville, the Royal Plaza Hotel (sold and rebranded) which was a Goldman Sachs' owned asset in Disney Springs, Florida, as well as a Holiday Inn Resort (sold and rebranded), and an IHG managed asset, near the entrance to the Walt Disney World Resort.
Odyssey has a bachelor's degree in Economics (Magna Cum Laude honors - #3 in graduating class within 3 years) with a minor in Accounting from Johnson C. Smith University, a small private university in Charlotte, North Carolina, a master's degree in Business Administrative Sciences (concentration in Finance) from Iowa State University in Ames, Iowa, and an advanced Certificate in Asset Management and Real Estate Investments from Cornell University. He resides in Tampa, Florida.
Vice President of Sales and Marketing: (Bio coming soon)
Vice President of Property Operations: (Bio coming soon)
Vice President of Food and Beverage Operations: (Bio coming soon)